On the Day of Your Dog's Stay
-
Leave yourself plenty of time when dropping off your pet. We want to be sure to get all of the necessary information from you. This usually takes at least 15 minutes
-
Please keep dogs on a leash and cats in a carrier at all times. This is for their safety.
-
Have the following available:
- current copies of vaccination records
- a number where you can be reached or an emergency contact
- written instructions for any food or medication
Make sure all medication is in a container labeled with your name, your pet's name and any dosage requirements.
-
Make sure any beds or blankets that you leave are labeled with your last name and that they are washable! Accidents often happen in the kennel & many items have to be laundered while pets are here. We are sorry but we cannot accept stuffed beds of any kind.
-
We would love to have you tour the kennel prior to your pet's stay. Please drop in anytime Monday-Saturday 9am-4pm without your pet for a tour.
-
On the day you plan to leave your pet, it is best to leave them with a happy pat and a quick goodbye in the office. This proves much less stressful to pets than drawn out or teary goodbyes.
-
If you want your pet groomed or bathed, please make those arrangements when you make your initial reservation.
-
Please walk your dog for a moment in the designated area to avoid excitement accidents.
After Your Pet Comes Home
Kennel life is very exciting! There is activity all day long- dogs coming and going, play groups being switched etc. This is very mentally and physically stimulating for your dog. They do not sleep much at all during the daytime because of this excitement. Dogs often go home and sleep more than normal for several days while they “catch up”.
-
The excitement of seeing you again can cause increased panting and drinking. Don't worry; your dog had plenty of water while boarded. We suggest limiting water intake for the first few hours home to avoid stomach upset.
-
We also suggest that you refrain from feeding your dog for several hours after coming home to avoid the risk of stomach upset. The first 24 hours home you should also feed a reduced amount of food (this is especially important if the dog has had a diet change while boarded) to reduce the risk of transitional diarrhea.
-
Be sure to walk your dog when you arrive home because excitement can cause them to have “accidents”.
-
When picking up a cat from boarding, be sure to keep him/her inside a few days before being allowed outdoors (if they normally are allowed out). Cats (even more than dogs) need to settle into a home schedule again before being given freedom outdoors.
-
For cats, they too may sleep more than normal while they “catch up” from the excitement of being at the kennel.
Tours
We are always happy and proud to offer tours of our facilities. If you would like to tour the kennel, please arrange to come visit without your pet prior to their first stay. On the day you plan to leave your pet, it is best to leave them with a happy pat and a quick goodbye in the office. This proves much less stressful to pets than drawn out or teary goodbyes.
~ Important Note~
Due to safety concerns, we can no longer allow people to bring their pets past the lobby on the day of their stay. If you would like to see where they are staying we ask that you let us bring your pet to their kennel and make them comfortable first and then we will bring you to see them. Also for a safety reasons we can not allow children under 15 past the lobby.
